Who is Star Group?
Star Group is one of the largest, most respected collectors and processors of precious metals in the United States, Canada and Europe.
What are the benefits of refining with Star Group?
Star Group is a main line refiner as well as a market leader in acquiring materials from the dental and jewelry industries and boasts the largest network of representatives serving dental offices across the USA. In addition, you to get the highest prices by cutting out the middleman and dealing directly with the refiner.
What is the turnaround time?
It depends on the type of material. Up to 15 working days is our turnaround time from the date your materials are collected to the date you receive payment. There are certain materials such as dental crowns and jewelry which our representatives are able to value and pay for right in your office.
What is Star Group's freight policy?
Star Group provides free of charge UPS shipping, shipping materials and 100% insurance coverage.
Who can I call if I have questions?
A dedicated team of support and refining professionals is available to answer your questions. If you are a dental office, dental laboratory or jeweler, you can talk to your local Star Group representative, or you can call Star directly at 800.333.9990 for more information.